POLICIES

A card is required and kept on file to schedule any service. A deposit of $30-200 is required to schedule chemical services. The deposit is applied to the total cost of your services.  The deposit is NONREFUNDABLE. This deposit is to hold your appointment slot and to reserve my availability. 

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TRIPPY ROOTS requires 48 hours notice to be given via email or message prior to the currently booked appointment to reschedule, and you may reschedule within 3 months to transfer your deposit.  If you cancel less than 24 hours, you will be charged 25% of appointment. Any NO SHOW/NOCALL automatically forfeits their deposit or will be charged 50% of appointment.- and will require another deposit to regain access to Kali's books. 

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The deposit will be held for up to 2 consecutive reschedules within one year of the original appointment date. 

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Your appointment is subject to change due to the nature of Kali being one individual who may become ill or have personal emergencies that may interfere or interact with an appointment. This inconvenience does not warrant any concessions or deals on Kali/Trippy Roots's end or is Kali's responsibility to reconcile. 

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In the unlikely event that Kali/Trippy Roots should reschedule, ALL DEPOSITS ARE NONREFUNDABLE, ONLY TRANSFERABLE TO RESCHEDULE.

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If for any reason you are not 100% satisfied with the outcome of your service, I offer complimentary changes within two weeks of your service. 

I do not offer refunds on any services provided.

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